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DCR Contractors trading as DCR Roofing ("we," "our," or "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information we receive from you through our website or direct contact.

Information We Collect

We may collect and process the following information:

Name and contact details (including email address, phone number, and postal address)

Information provided when requesting a quote or our services

Details of your property related to roofing services

Communications between you and us

Technical information about your visits to our website

How We Use Your Information

We use your information to:

Provide our roofing services

Respond to your enquiries

Process your service requests

Send you quotes and invoices

Keep you informed about our services

Improve our website and services

Comply with legal obligations

Legal Basis for Processing

We process your information based on:

Contract performance

Legal obligations

Legitimate business interests

Your consent (where applicable)

Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

Data Retention

We keep your personal information only for as long as necessary for the purposes we collected it for, including legal, accounting, or reporting requirements.

Your Rights

Under UK data protection law, you have rights including:

The right to access your personal data

The right to correct inaccurate personal data

The right to request deletion of your personal data

The right to restrict processing of your personal data

The right to data portability

The right to object to processing

Third-Party Sharing

We do not sell your personal information to third parties.

We may share your information with:

Service providers who assist in our operations

Professional advisers

Law enforcement or regulatory bodies when required by law

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookies through your browser settings.

Contact Information

For any privacy-related queries, please contact us at:

Email: [email protected]

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

Complaints

If you have concerns about how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.

This privacy policy complies with the UK Data Protection Act 2018 and the UK GDPR.